Shipping policy

Thank you for visiting and shopping at Kitalker. Following are the terms and conditions that constitute our Shipping Policies

WHEN DOES MY ITEM SHIP?

Typically we ship out any order within 2-5 days(depending on nature of product and your location)  upon payment reflecting in our bank account, or if payment has been done through Paystack, and there is  availability of stock on hand.
If stock is not on hand, we generally get stock either on a Monday (if the order is placed during the weekend) or Friday (if the order is placed on a Monday). We will communicate this through call, then email, in order to make sure you're comfortable with the wait, however we are more than happy to refund you if you can't wait the hold.

COURIER INSURANCE

Courier insurance is covered by our couriers insurance terms and conditions and their process shall be followed if a claim needs to be logged. Our courier service provider does not cover breakables and we don’t cover once it leaves our premises. Each item is bubble wrapped and checked prior to shipping, the use of fragile stickers are clear on the packaging. 

LOCAL SHIPPING

Duration for shipping would be 2-5 days when shipping to other states in Nigeria.

INTERNATIONAL SHIPPING

Prior to finalizing the order please send us an email at [email protected] and we will be more than happy to arrange for shipment to be done at an additional cost which is subject to change.

INTERNATIONAL CUSTOMS AND DUTY CHARGES

Customs and duty charges are on you as the buyer, as we unfortunately don't have control as to the various customs and duty procedures in various countries.